Why Are You Wearing a Penguin Pin? - Interprofessional Education for Organizational Change

Avoidable medical errors are the third leading cause of death in the United States; patient safety should be at the forefront of any institution that graduates health care providers. D’Youville has responded to this crisis and accreditation standards through robust interprofessional education curricula, delivered to over 800 students a year from eight different health professional programs. D’Youville is planning construction of a health professions HUB, projected to open in the fall of 2020 and will include an inter-professional community clinic, workforce development, and simulation. The initial planning committees seemed segregated in their thinking about utilization of space and programing, prompting an urgent need to enhance the college community’s understanding of the importance of a shared vision.

Using John Kotter’s eight steps of organizational change, this workshop will explain how IPE is being used as a platform for change on our campus as “the way we do business” in our operations, education and clinical practice.

In this interactive workshop, participants will realize ways to change their culture with initiation or expansion of IPE and team based training and realize opportunities to sell its value and ignite others. The focus will be upon supporting and guiding participants toward actionable steps they can take to address IPE curricular gaps and/or needs, rather than a purely "we did it this way" lecture.

To set the stage, this workshop will involve participants in a staged “mock” simulation (with debriefing) that we used to create a sense of urgency to take participants out of their comfort zones and look more holistically at their individual contributions for student success. We will then explain how we pulled our “guiding team” together from a two-day mystery “Save Our Iceberg” retreat. [20 minutes]

To communicate for understanding and buy-in, a short term win of our recent research study “Enhancing Interprofessional Simulation Utilizing Targeted Team Strategies” will be shared. Participants will actively analyze video that gives evidence of the benefits of TeamSTEPPS(R) training health professionals PRIOR to graduation. Discussion around communicating and celebrating these wins will occur in regard to their own institutions. [20 minutes]

With the guiding principle being enhancing patient safety, the D’Youville Health Professions HUB is already proving to be one of the many benefits of TeamSTEPPS(R) training. In addition, having graduates as champions of the TeamSTEPPS(R) culture, keenly aware of how to practice as a team with assertive leadership abilities will impact patient safety as they enter the work force. Training students to be a team member first by adapting TeamSTEPPS(R) to involve all students of study within their undergraduate experience.

Learner Outcomes:
1. Participants will list 1-3 ideas they can use to create a sense of urgency at their institutions about their IPE curricular needs
2. Participants will identify who their guiding team should be at their institutions
3. Participants will identify or create one visible success- and a mechanism to communicate and celebrate these “wins.