Moving a Traditional Academic Practice Toward an Interprofessional Patient-centered Care Model

This Lightning Talk will share our experience over the last two years working with UNT-Health Clinical Practice group to transform their practice to an interprofessional patient-centered care model. The goal is to create an optimal practice environment or provide superior patient care and be a learning lab for future health professionals. Our campus graduates physicians (DO & MD), physical therapists, physician assistants, pharmacists, public health professionals, and biomedical researchers. By using monthly online training modules to build a common language across the different health specialties, professions, and roles a sense of respect and team improved. These modules also helped standardize processes across specialty clinics. This alignment helps to create an optimal learning environment for our various health professionals rotating in the various specialty clinics. With common processes, learners can transition from one rotation to another more easily.

Modules were developed to help "pull back the curtain" on how what each clinic role did or did not do so all could see how their tasks interlaced with others on the team. One outcome was that the diversity of clinic roles completing the modules each month increased throughout the year. We collected pre/post knowledge gain, Net Promoter Scores, and various clinical quality measures as outcomes. We will share the results and lessons learned from implementation.

Participants will leave with design concepts and topics covered along with outcomes they may want to measure in their own programs.