Jessica Dale, RN MSN CCFP CTP DNP (c)
United Health Care

Masters trained registered nurse, Certified Compassion Fatigue Professional, Certified Trauma Professional, & doctoral candidate. Advocate for care coordination & its ability to improve health outcomes and change lives. Passion for raising awareness of assumed health literacy, trauma informed care, compassion fatigue, & how "prescribing" hope can change the lives of patients, their families, and improve health outcomes. Interest in care coordination, research, public & population health, complex disease management and transitional care, & compassion and empathy cultivation SME in complex care delivery models and complex care coordination

Presenting at the Nexus Summit:
Background: Compassion fatigue, burnout, lack of empathy training in support of members of the health care interdisciplinary team inhibit compassionate care delivery and coordination. Method: A systematic literature review was conducted, using PsychINFO, PubMed, Cochran, NCBI, CINAHL, and Proquest for peer reviewed articles published within the last five years (2014-2019). Studies were selected for reporting: compassion fatigue, compassion cultivation, empathy, neuroplasticity, mindfulness, Consultation and Relational Empathy Measure (CARE), and patient outcomes and satisfaction. Results…